Лояльный клиент. Как превратить разгневанного покупателя в счастливого за 60 секунд

Лояльный клиент. Как превратить разгневанного покупателя в счастливого за 60 секунд

114 Pages · 2008 · 674 KB · Russian
by Джон Шоул (Авт.) & И. Евстигнеева (Пер.)
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“ You often feel tired, not because you've done too much, but because you've done too little of what sparks a light in you. ” ― Anonymous
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