The IT Service Management Processes and Activities Roles and Responsibilities Job Description Handbook: All 52 ITIL Tasks, Functions and Job Descriptions ... Ready to Use - bringing Theory into Practice

The IT Service Management Processes and Activities Roles and Responsibilities Job Description Handbook: All 52 ITIL Tasks, Functions and Job Descriptions ... Ready to Use - bringing Theory into Practice

167 Pages · 2008 · 2.01 MB · English
by Gerard Blokdijk & Ivanka Menken
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“ You can never cross the ocean unless you have the courage to lose sight of the shore. ” ― Andrè Gide
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