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Availability Management for IT Services Best Practice Handbook - proactively manage and maintain Service Levels to meet SLA expectations in Reliability, ... - Ready to use bringing Theory into Action

Availability Management for IT Services Best Practice Handbook - proactively manage and maintain Service Levels to meet SLA expectations in Reliability, ... - Ready to use bringing Theory into Action

116 Pages · 2008 · 907 KB · English

by Gerard Blokdijk & Ivanka Menken

“ Never wish them pain. That's not who you are. If they caused you pain, they must have pain inside. Wish them healing. ” ― Najwa Zebian

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