Words That Work, Revised, Updated Edition: It's Not What You Say, It's What People Hear

Words That Work, Revised, Updated Edition: It's Not What You Say, It's What People Hear

360 Pages · 2008 · 1.59 MB · 35,307 Downloads· English
by Frank Luntz
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“ Before you speak, let your words pass through three gates: Is it true? Is it necessary? Is it kind? ” ― Rumi
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