INTEGRAÇÃO DE PROCESSOS eTOM-ITIL PARA PROVEDORES DE SERVIÇOS DE ...

INTEGRAÇÃO DE PROCESSOS eTOM-ITIL PARA PROVEDORES DE SERVIÇOS DE ...

135 Pages · 2008 · 3.66 MB · English
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“ Almost everything will work again if you unplug it for a few minutes, including you. ” ― Anne Lamott
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