INTEGRAÇÃO DE PROCESSOS eTOM-ITIL PARA PROVEDORES DE SERVIÇOS DE ...

INTEGRAÇÃO DE PROCESSOS eTOM-ITIL PARA PROVEDORES DE SERVIÇOS DE ...

135 Pages · 2008 · 3.66 MB · Portuguese
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“ No matter how you feel: Get Up, Dress Up, Show Up, and Never Give Up! ” ― Anonymous
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