42 Rules for Outsourcing Your Call Center: Best Practices for Outsourcing Call Center Planning, Operations and Management

42 Rules for Outsourcing Your Call Center: Best Practices for Outsourcing Call Center Planning, Operations and Management

139 Pages · 2011 · 748 KB · English
by Geoffrey A. Best
call center customer retention strategies
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“ Open your mouth only if what you are going to say is more beautiful than the silience. ” ― BUDDHA
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