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Customer-Driven Operations Management: Aligning Business Processes and Quality Tools to Create Operational Effectiveness in Your Company

Customer-Driven Operations Management: Aligning Business Processes and Quality Tools to Create Operational Effectiveness in Your Company

288 Pages · 2008 · 2.18 MB · English

by Christopher K. Ahoy

“ How wonderful it is that nobody need wait a single moment before starting to improve the world. ” ― Anne Frank

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